Privacy Policy

Chesterton Consultancy Ltd (we) are committed to protecting and respecting your privacy.  We believe in using your personal information to make things simpler and better for you. We will always keep your personal information safe and will never sell it to third parties. We will be clear and open with you about why we collect your personal information and how we use it. Where you have choices, we'll explain them to you and respect your wishes. We've written this Privacy Policy in plain English without legalese to tell you how and why we use your personal information.  This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.chesterton-consulting.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Chesterton Consultancy Ltd of 42 Abbotsbury Gardens Pinner Middlesex HA5 1SX.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may provide us with information about you by completing forms or by corresponding with us by phone, e-mail, secure document transfer or otherwise. The information you provide us may include your name, address, e-mail address and phone number, personal description, NI number, pertinent tax related information and photograph - the list not being exhaustive.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.

This information will primarily be collected from you as voluntarily provided to us, but we may also collect it from other sources where it is lawful to do so.

Cookies

Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  Please see our Cookie policy at the end of our Privacy Policy.

Uses made of the information

We use information held about you in the following ways:

·         to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;

·         to notify you about changes to our service;

Disclosure of your information

The Practice does not process data for any reason other than performance of a contract. It does not market to its clients nor does it advertise and will therefore not disclose your personal data to anyone other than in the following circumstances:-

  • In the event that we sell or buy any business or assets, we may disclose personal information about our clients to the prospective seller or buyer of such business or assets

  • If part or substantially all of our assets are acquired by a third party, personal information held by us about clients will be one of the transferred assets

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure server. Where we have given you (or where you have chosen) a password which enables you to access some or all of your personal data through a documentation exchange portal, using a third-party site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Protecting personal information

We use a variety of security measures and procedures to help protect your personal information from unauthorised access and use.  However, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. Any transmission is at your own risk.

In the event that there is an interception of your personal information or unauthorised access or use of our database, we will not be liable or responsible for any resulting misuse of your personal information.

We have no control over the contents of third party sites or resources which are linked to our website and we accept no responsibility or liability for them or the privacy practices they use or for any loss or damage that may arise from your use of such websites or resources.

How is personal information processed?

We take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the UK data protection law.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

What rights do you have?

You have certain rights under UK data protection legislation, including the option to: -

  • access your personal information – we may charge a fee where we are permitted to do so by law
  • rectify your personal information if it is inaccurate or incomplete
  • erase your personal information and prevent further processing in specific circumstances and where there is no other lawful ground for continuing to retain and process that information. These include for example:
  • where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed
  • where you withdraw consent
  • where you object to us processing your personal information
  • block or suppress processing of personal information. While we are entitled to store your personal information, we cannot further process it if you request it to be blocked
  • move or transfer your personal information to another organisation
  • object to the processing of your personal information:
  • if processing is based on legitimate interests or the performance of a task in the public interest/exercise of official authority
  • processed for direct marketing. It is not our policy to use your data for marketing purposes or for any other purposes other than to satisfy our contractual obligation to you.  However, in the event that this should change we will request affirmative consent from you that we may use your data in the prescribed way. You can exercise your right to prevent such processing by checking certain boxes on the forms we will use to collect your data.  
You can also exercise the right at any time by contacting us at help@chesterton-consulting.co.uk.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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Our cookie policy

Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We may use some or all of the following cookies:

·         Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

·         Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

·         Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

·         Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.